Saturday, June 24, 2006

UGH - KFC Style

I was having a massive craving today for something greasy, fatty and totally wonderful. So I went to KFC in Dorchester.

This particular KFC has a few things you can always count on:
  • They always have a tremendous line
  • They never open more than one register for orders
  • They are always out of at least one key item
Normally, these things would bother me greatly, but when you get the hankering for some original recipe, you cannot ignore it.

So, I wait forever in line and finally I am almost there - just one guy ahead of me. He gets to the register and - get this - asks ,"so what have you got?".

WHAT?! This is KFC, for Christ sake, not the Four Seasons! And we have been in line for like 20 minutes, with a giant menu on the wall, and stand signs urging you to order their new mashed potato bowl. In fact, there was nothing but information blaring at us about what they have.

Couldn't he have been spending his line waiting time a little more effectively? There is no excuse for this particular fool - at first I thought he was trying to flirt with the cashier, but that was clearly not the case when he asked how much "a side of corn" was, when it was clearly on the menu. He was just blindly idiotic.

People, let's get with this very simple program. If you are in line waiting for service at a commercial establishment, there are a few things to be sure to get straight:
  • Have your money out and ready for processing
  • If placing an order for goods or services, be prepared to place said order quickly and efficiently
Consider the memo received.

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