So if any of you actually read this blog, you know that I work in IT. I am also sure that most of you have heard some of the many "funny user computer support" stories, some fake, some real, that are floating around out there. So maybe you won't think this story is so funny - but I did (and it really happened to me).
I am walking down the hall when one of my co-workers jumps out of her cube (we have a massive cube farm) and calls out to me saying she is having a "terrible problem". Now this user is actually pretty computer savvy and is not prone to dramatics so I immediately assume there is a real problem. I also like this co-worker a lot, so I want to help her right away (I actually like all of my co-workers, for real, but this one is extra cool). She tells me her scanner is scanning everything into blank documents. Somewhat relieved (as this is hardly work stopping type problem, and I have other scanners I can set up), I run the scan and indeed, it gives a blank document.
As scanning documents is fairly important in her job, I decide to quickly remove the scanner and replace it. As I start, I open it up to remove her document to give back to her and discover there is no document in the scanner. I turned and asked her if she had removed the document already. She was totally red faced and said she must have never actually put it on the scanner "platen glass" (for some reason I love the term "platen glass"). Just in case, I take her document and try to scan it. Sure enough, it scans normally.
We both start laughing loudly and, as a result, cube farm "prairie dogging" ensues.
No comments:
Post a Comment